Comments on Port Authority’s Fare System Proposal

Port Authority is considering overhauling their fare system.  If you missed the two public hearings, in late February and today, you can submit your comments online, by email to farepolicy@portauthority.org, or by mail to Port Authority, Attn: Fare Policy Proposal, Heinz 57 Center, 345 Sixth Avenue, Floor 3, Pittsburgh PA 15222, until the end of March.

My comments:

  • I favour the reducing of fares as much as possible. However, as I’m sure you’re aware, certain long distance (especially suburban commuter) routes cost significantly more to operate, and it is substantially unfair to those who live in and near the City to be forced to once again subsidize exurban riders. I am also concerned about the impact of eliminating the Downtown free-fare zone on the elderly, disabled, and others who use it to bridge the gap between one side of Downtown and the other.Consider, for one, the rider who takes a bus in from lower Greenfield Avenue, planning to transfer to, say, the 12 to McKnight Road. Without the free-fare zone, they are faced with either a double transfer or a long walk from Allies or Fourth Avenue to Liberty and Seventh. With it, a rider who doesn’t feel like making the walk doesn’t have to worry about whether they can pay for the transfer or whether the farebox will accurately credit multiple transfers against their card.

    I would much rather see the zone system recalibrated so that it has less impact on lower-income communities such as McKeesport and Clairton while not further privileging suburban commuters.

  • I am generally opposed to a surcharge for using cash, as those who are using cash are often either infrequent riders or those who can least afford (in terms of money or time) the outlay to acquire a special farecard. However, I do recognize that it does cost extra for PAT to process and handle cash, and so I am not strongly opposed to a minimal cash surcharge that allows the system to recoup that cost.
  • I am strongly opposed to a fee to acquire a farecard, especially in concert with a cash surcharge. If there must be a fee to recover the cost of stocking vending machines, it again should be as little as possible, and not charged at in-person service centers, groceries and other sales agents, etc. (Additionally, there should be many more such sales agents–Giant Eagle is still not as ubiquitous as they’d like to think they are…–and either the hours of the Downtown Service Center should be massively increased or it should be possible to handle farecard problems at other locations or remotely.  I know of too many people who’ve had problems with their farecards but because they don’t work Downtown or don’t work a standard 9-to-5 (or both) can’t get to the DSC to resolve the problem without making special arrangements.)
  • I am especially opposed to any fee to transfer lines, especially if there is any movement toward more trunk-and-feeder systems. Transfer fees disincentivize riding, especially along feeders; even a trip from the Hill to the Strip can require multiple routes, and if it costs yet more to ride just because there isn’t a single vehicle that makes the trip, it will further encourage driving for trips that shouldn’t need it.  (Or, as Jarrett Walker puts it, Charging for connections is insane.)
  • Regarding light-rail proof-of-payment, I strongly endorse PPT’s concerns about enforcement. Especially in light of the multiple recent violent incidents involving PAT Police and related agencies, PAT must tread very, very carefully when considering expanded policing on and around its system.
  • Not only am I strongly in favour of the day-pass idea, it should be automatic.  Rather than forcing someone to purchase a day-pass special, if a card user uses their card more than some number X (2? 3?) times in a day, further rides should be free.  If someone realizes on their way home from work that they need to stop at the grocery store, they shouldn’t have to worry about how much more they’ll need to pay in bus fare–it should just work.  Similarly for weekly, monthly, and especially annual passes; individuals should not be denied the benefit of being able to pay for 11 monthly passes and get the 12th free just because they don’t have nearly $1,100 in the bank at one time… if you buy eleven monthly passes in a row, the twelfth should just be free, whether or not you paid for them all at once.
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One thought on “Comments on Port Authority’s Fare System Proposal

  1. +1 Automatic day pass (just cap charges at $7)
    +1 Free tranfers (especially since they encourage transfers after the system rework / service cuts)

    PAT definitely needs more easy access to connect cards. It’s a pain to get one and deal with problems if you have them. I’m still carrying around a dead connect card that just stopped working on me. They should really have a satellite office in Oakland and/or East Liberty.

    To offset larger cost of suburban routes, why not charge for parking at the suburban park/ride lots (payable by connectcard) to help offset the cost of these far flung car/bus commuters. It would also encourage carpooling. Something cheap, like $1 parking per day fee would still be cheaper than a zone 2 fare under the new rate system.

    Like

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